TroubleshootingTips & Solutions
Quick solutions to common issues with your MechaniQ app and OBDII scanner. Get back to diagnosing your vehicle in minutes.
Quick Fixes to Try First
These simple steps resolve 80% of common issues
Restart Everything
Turn off vehicle, restart phone, reconnect scanner
Check Bluetooth
Ensure Bluetooth is on and scanner is paired
Check Power
Verify ignition is ON and scanner LED is lit
Update App
Install latest version from app store
Common Issues & Solutions
Quick solutions to the most frequently reported problems
OBDII Scanner Won't Connect
Scanner not appearing in Bluetooth devices
Error Codes Not Clearing
Unable to clear diagnostic trouble codes
App Won't Load Data
Data not syncing or loading properly
Scanner LED Not Lighting Up
No power indicator on OBDII device
Step-by-Step Troubleshooting
Detailed guides to resolve specific issues
Still Need Help?
Our support team is ready to assist you with any issues not covered in our troubleshooting guides.
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